Waiter Calling and Table Service
with QR-Codes

No App-Download for Guests
100% Free!


Seamless Service at Your Fingertips

What can the app do?

  • Call for service
  • Digital menu
  • Order directly through the app
  • Let your guests pay via PayPal

All functions can also be used individually or can be combined as required.

Less Effort – More Revenue

Benefits for Restaurant Managers

Benefits for Guests

  • Faster Service: Guests can call the waiter directly and don’t have to wait long
  • Enhanced Dining Experience: It provides a relaxed and pleasant atmosphere without the need to wave or call for service staff.
  • Focus on the Essentials: Good food and great company

How It Works

Set Up

Download “Call the Service” App. Set-Up sections and tables of your restaurant. Print-out and place QR codes on tables.  All done within minutes!

Guest Arrival & Service

Guests scan the unique QR code at their table to call the service, make payment requests & see restaurant info & menu.


Staff answers to requests. The app keeps track of waiting times and notifies guests when a staff member is on their way.



Call the Service App


✔ 100 % Free

✔ No App Download for Guests needed!

✔ Customizable Branding


Send us a message

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The app is free! No matter how many tables or how many staff you have!

No! The user interface for your guests is very easy to use and suitable for young and old. Your guest does not need to download an extra app or create an account.

To integrate the Call the Service app into your restaurant, all you need to do is install the free app on a smartphone or tablet.

In the app, you have a dashboard where you can manage your restaurant. Once the app is set up, you simply print out the QR codes that the APP creates for you and place them on your restaurant’s tables – Done. Then customers can scan that QR code and let you know when they need service. The customer does NOT need to download an app!

Yes, the Call the Service app is suitable for all types of restaurants and catering businesses, regardless of size or kitchen style. The app is flexible and can be color-customized to fit your restaurant’s unique needs.

No separate app installation or guest registration is required.
To use the CTS service, guests simply need a smartphone with a camera and Internet access. They scan the QR code placed on the table, whereupon they are automatically redirected to the user interface. There they can call the service.

Yes, the Call the Service App is available in multiple languages and adapted to the needs of international guests. This allows you to reach a wider audience and provide a better restaurant experience for guests from all over the world. Current languages are: English, Spanish, German, Italian, French, Greek and Polish.

Of course! The Call the Service app is customizable and can be adapted to the appearance and brand identity of your restaurant. To do this, you can store your logo and customize the color of the interface that the customer sees.

The Call the Service App is designed to reduce your staff’s workload and increase efficiency. Your staff will be relieved as they no longer have to keep an eye on every customer at all times. In addition, your employees can make better use of times and do other tasks on the side.

Getting started with the Call the Service App is quick and easy. After downloading the app and customizing it for your restaurant, you can get started right away. The duration of the rollout depends on the size of your restaurant and your individual requirements. Usually, the app can be made fully operational within a few minutes. Just try it out for free and see for yourself!


A Waiter Calling App, such as “Call the Service,” offers a range of features to enhance the dining experience. Some key features include:

  1. Service Request: Guests can easily call for service by tapping a button on their mobile phones, eliminating the need to wave or wait for a waiter’s attention.
  2. Table Management: Restaurant owners can arrange and manage their tables within the app.
  3. QR Code Generation: The app generates unique QR codes for each table, which guests can scan to access restaurant information, menus, and service options.
  4. Real-time Notifications: Restaurant owners receive instant notifications when a service request is made, allowing them to promptly attend to guests’ needs and minimize wait times.
  5. Workflow Optimization: The app streamlines communication between guests and waitstaff, improving operational efficiency and minimizing service bottlenecks.
  6. Menu Integration: Guests can easily access digital menus through the app-
  7. Payment Request: Guests can conveniently request the bill through the app, reducing wait times and facilitating a seamless checkout process.
  8. Analytics and Insights: The app provides valuable statitsics and insights to restaurant owners, offering data on service response times, popular menu items, and customer feedback to drive informed decision-making.

By leveraging these features, a Waiter Calling App enhances service efficiency, improves guest satisfaction, and optimizes workflows for both restaurant owners and guests.

Waiter Calling App, like “Call the Service,” plays a crucial role in helping restaurants improve service levels in several ways:

  1. Prompt Service: The app enables guests to call for service instantly with a tap on their mobile devices. This eliminates the need for guests to wait for a waiter’s attention, ensuring prompt assistance and minimizing delays.
  2. Efficient Communication: The app facilitates seamless communication between guests and waitstaff. When a guest requests service through the app, the notification is instantly received by the restaurant staff, allowing them to address the request promptly and efficiently.
  3. Streamlined Workflows: By optimizing service requests and table management, the app helps streamline restaurant workflows. Waitstaff can prioritize and manage requests more effectively, reducing response times and ensuring a smoother dining experience for guests.
  4. Enhanced Guest Experience: With a Waiter Calling App, guests experience improved service and attentiveness. They can easily communicate their needs, request additional items, or ask for the bill, enhancing their overall dining experience and satisfaction.
  5. Reduced Wait Times: The app helps minimize wait times for guests by providing a direct line of communication between them and the waitstaff. This leads to faster service and reduces instances of guests feeling neglected or impatient.
  6. Better Staff Allocation: By tracking service requests and table occupancy, the app helps restaurant owners optimize staff allocation. They can allocate waitstaff based on the real-time demand, ensuring adequate coverage during peak times and optimizing resource utilization.
  7. Customer Feedback and Insights: Some Waiter Calling Apps offer features to gather customer feedback and insights. This valuable information can help restaurants identify areas for improvement, understand customer preferences, and tailor their service to meet guest expectations better.

Overall, a Waiter Calling App empowers restaurants to deliver prompt, efficient, and personalized service to their guests. It streamlines communication, improves workflow management, reduces wait times,

Waiter Calling App addresses several challenges faced by restaurants, including:

  1. Service Delays: One common challenge is the delay in responding to guest requests. A Waiter Calling App helps overcome this challenge by providing a direct and instant communication channel between guests and waitstaff, ensuring that service requests are promptly received and attended to.
  2. Inefficient Communication: Communication breakdowns or misunderstandings between guests and waitstaff can lead to service inefficiencies. The app streamlines communication, ensuring clear and accurate transmission of guest requests, minimizing errors, and improving overall service coordination.
  3. Guest Frustration: Long wait times or difficulty in getting the attention of waitstaff can frustrate guests. With a Waiter Calling App, guests can easily request assistance, eliminating the need for waving or attempting to make eye contact. This reduces guest frustration and enhances their overall dining experience.
  4. Inefficient Workflow Management: Without an organized system, managing service requests and optimizing staff allocation can be challenging. The app provides a centralized platform for restaurant owners to manage and track service requests, assign tables, and optimize staffing, leading to improved workflow management and increased operational efficiency.
  5. Inconsistent Service Levels: Ensuring consistent service across different tables and staff members can be a challenge. By providing standardized communication and service request processes, a Waiter Calling App helps maintain consistent service levels throughout the restaurant, enhancing the overall guest experience.
  6. Lack of Data and Insights: Understanding customer preferences and tracking service performance can be difficult without proper data collection. Some Waiter Calling Apps offer analytics and insights, providing valuable data on service response times, popular menu items, and customer feedback. This helps restaurants make data-driven decisions, improve service quality, and meet customer expectations.

Overall, a Waiter Calling App addresses challenges related to service delays, communication breakdowns, guest frustration, inefficient workflow management, inconsistent service levels, and the lack of data and insights. By streamlining processes and improving communication, the app helps restaurants overcome these challenges and deliver a seamless and exceptional dining experience.

A Waiter Calling App works by leveraging mobile technology to streamline communication and enhance the dining experience. Here’s a simplified overview of how it typically functions:

  1. Guest Interaction:
  2. Guests seated at a restaurant table can use the app by scanning a unique QR code assigned to their table. This can be done using their smartphone’s camera or a QR code scanning feature within the app.
  3. Service Request:
  4. Once the QR code is scanned, guests gain access to various features within the app. They can typically find options to call the waiter, request the bill, or access the restaurant’s menu and information.
  5. Notification to Waitstaff:
  6. When a guest places a service request, such as calling the waiter for assistance, the app sends an instant notification to the waitstaff or relevant personnel. This notification can be received through a dedicated app or a web-based interface.
  7. Staff Response and Assistance:
  8. The waitstaff acknowledges the guest’s request through the app, typically by marking it as received or in progress. They then proceed to address the request promptly, providing the required assistance to the guest.
  9. Guest Updates:
  10. Once the waitstaff acknowledges the service request, the guest is notified through the app. This update informs them that their request has been received and that assistance is on the way. It helps keep guests informed and reassured about the status of their request.

By utilizing a Waiter Calling App, restaurants can streamline communication, reduce wait times, and enhance the overall dining experience. The app facilitates seamless interaction between guests and waitstaff, improving service efficiency and guest satisfaction.

Using a Waiter Calling App offers several benefits for both restaurant owners and guests. Here are the key advantages:

Benefits for Restaurant Owners:

  1. Enhanced Service Efficiency: A Waiter Calling App improves service efficiency by enabling prompt guest assistance. Restaurant owners can respond quickly to service requests, minimizing wait times and ensuring a smooth dining experience.
  2. Streamlined Workflows: The app optimizes workflows by centralizing communication and service requests. It helps restaurant owners manage tables, assign staff, and track service requests, leading to improved operational efficiency and staff coordination.
  3. Increased Productivity: With optimized workflows and streamlined communication, restaurant staff can serve more guests effectively. This increases productivity, allowing owners to maximize their resources and serve a larger customer base.
  4. Improved Customer Satisfaction: By providing efficient and attentive service, a Waiter Calling App enhances customer satisfaction. Guests receive prompt assistance, leading to a positive dining experience and an increased likelihood of repeat visits.
  5. Valuable Insights: Some Waiter Calling Apps offer data analytics and insights. Restaurant owners can access information such as service response times, popular menu items, and customer feedback, enabling data-driven decision-making and continuous service improvement.

Benefits for Guests:

  1. Convenience and Control: Guests can easily request service and assistance through a Waiter Calling App, giving them control over their dining experience. They no longer need to wait for waitstaff attention, ensuring a more convenient and efficient service experience.
  2. Reduced Wait Times: By eliminating the need to physically flag down a waiter, guests experience reduced wait times. They can quickly request additional items, ask for the bill, or seek assistance without delays, enhancing their overall dining experience.
  3. Personalized Service: Waiter Calling Apps often provide features for personalized service requests. Guests can communicate specific preferences, dietary restrictions, or special accommodations directly through the app, allowing for a tailored and personalized dining experience.
  4. Easy Access to Information: Guests can conveniently access restaurant information, menus, and even place orders through the app. This simplifies the decision-making process and ensures accurate information is readily available at their fingertips.
  5. Improved Communication: By providing a direct line of communication between guests and waitstaff, a Waiter Calling App enhances communication efficiency. This minimizes misunderstandings and ensures accurate order taking, resulting in a smoother and more enjoyable dining experience.

Overall, a Waiter Calling App benefits restaurant owners by enhancing service efficiency, optimizing workflows, improving productivity, and increasing customer satisfaction. Guests enjoy the convenience, reduced wait times, personalized service, and improved communication that the app provides, ultimately enhancing their dining experience.

Table service is a type of restaurant service that involves waitstaff taking orders, serving food and drinks, and clearing plates from the table. It is the most common type of restaurant service and includes tasks such as greeting customers, taking orders, delivering food and beverages, refilling drinks, and clearing away used dishes. Table service also often includes additional tasks such as providing condiments, silverware, and napkins. Table service is typically provided in casual and formal dining establishments.

Table service style is a type of restaurant service where food is served to guests at their tables by waitstaff. This style of service includes the use of plated meals, table settings and appropriate tableware, and often includes additional touches such as refilling drinks and providing condiments. It is a formal and elegant way of dining that allows guests to enjoy their meals in a relaxed and comfortable atmosphere.

Implementing QR code ordering offers several benefits for restaurant owners. Firstly, it enhances the overall dining experience by reducing wait times and eliminating the need for physical menus. This increases customer satisfaction and helps attract tech-savvy customers who value convenience.
Secondly, QR code ordering reduces operational costs for restaurants. With digital menus, restaurants can easily update prices, add or remove items, and showcase daily specials. This eliminates the need for printed menus, reducing paper waste and expenses associated with menu printing.

Contactless dining refers to a dining experience where customers can order and pay for their meals using their smartphones, eliminating the need for physical menus, cash transactions, or card swiping. This innovative approach ensures a safer and more convenient dining experience for both customers and restaurant staff.